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Contact Us

Tell us what you need, so we can review it and plan the next steps.

Use the proposal form for data privacy, ISO standards and frameworks, IT solutions and services, staffing and recruitment, or something else you would like us to propose. For a bill, a payment, a general question or a question about our policies, email our support team.

Please share only the minimum information needed for review. Do not send payment/card/bank data, passwords, OTPs, tokens/API keys, unnecessary identity documents, private screenshots or unrelated sensitive data through the public form.
Illustration: a man at his laptop sends a message, with an envelope and a chat bubble floating beside him.
Ways to reach us

Pick the route that fits your question

New requirement

For a service or a project you would like us to propose, use the proposal form on this page.

Proposal form

Email

For general questions, or questions about a request you already sent, our policies or support, email our support team.

Send an email

Looking for a job

Job seekers please use the candidate form on our Careers page, not this form.

Careers

Complaint or grievance

Our grievance and customer support process is set out in our legal policies.

Grievance process

Request a proposal

Tell us briefly what you need. Questions about a service appear only when you tick it.

Find the right service

What to mention for each service

When you tick a service, the form asks about these. Answer what you know.

Main focus

Data Privacy and Protection

Where your customers, users or staff are, the kinds of personal data you handle and where you stand today.

Privacy services
Standards

ISO Standards and Frameworks

Which standards you need, how many sites and staff are in scope, and what you are aiming for, such as certification.

ISO services
Technology

IT Products, Solutions and Services

For your business: what you need, the systems involved, the number of users and any deadline. For Fideliora apps, see the IT page.

IT services
People

Staffing and Recruitment Solutions

The roles, the number of hires, the locations and work mode, the type of hiring, and when you need people to start.

Staffing services
FAQ

Common questions

How soon will you reply?

If you have a deadline, mention it in your request so the review can take it into account.

Should I attach documents?

Only if it helps. The form lets you attach a document, and it is optional. Please don't include passwords, API keys, confidential production data or other people's personal data, such as staff or customer records.

How does a proposal work?

A proposal sets out the suggested scope, assumptions and next steps. Work starts once both sides agree to it.

Can I ask about more than one service?

Yes. Tick each service in the same form, and we can plan them together where it helps.